Education Programs & Webinars

2017 Schedule of FCAP Webinars

Note: All Webinars are held the second Wednesday of each month and begin at 3:00 p.m.

Other Training Opportunities

CDC Releases Online Training Series to Encourage Safe Opioid Prescribing for Chronic Pain

A new online training series from the Centers for Disease Control and Prevention (CDC) can help clinicians apply CDC’s Guidelines for Prescribing Opioids for Chronic Pain. More than 40 people die from overdoses related to prescribed opioids each day, CDC said. The goal of the guidelines is to encourage safer and more effective prescribing of pain medicine for adults. The training series will include videos, interactive scenarios, tips, and resources on the risks and benefits of prescription opioids, nonopioid alternatives, and strategies for patient communication and risk mitigation. The first resource released is a module called Addressing the Opioid Epidemic: Recommendations from CDC. It presents an overview of the guidelines and explains the rationale behind the training series. The next resource will be on communicating with patients. CDC said to routinely check throughout the year for updates to the training program.

Free Mandated Reporters Training with Pennsylvania Family Support Alliance

PFSA provides free, face-to-face training for Mandated Reporters in Pennsylvania. The training is approved by the Departments of Human Services, Education and State, is eligible for Act 48 credits and meets the requirements for required training under Act 126 and Act 31. Participants receive a certificate of completion for their records. Schedule a free on-site training for your agency by submitting a request online or call PFSA at 800-448-4906 to schedule your training session today!

National Association of Free Clinic Symposium 

The 2017 NAFC Charitable Health Care Symposium will be held this year on October 1st– 3rd in Denver (Broomfield), Colorado at the Omni Interlocken Hotel. The symposium is the only national meeting that is specifically designed to address the issues and topics that safety net clinics, organizations, staff, and volunteers face on a daily basis.

To view details and register, follow the link here.

New Ambulatory Care Risk Management Certificate Program
ECRI Institute has launched a new Ambulatory Care Risk Management Certificate Program. This self-paced, online training consists of 10 courses offered for FREE to Section-330-funded health centers, free clinics, and federally qualified health center (FQHC) Look-Alikes on behalf of HRSA. Learners who complete the first five courses will receive a Risk Management Level 1 Recognition Certificate, and those who complete the remaining five courses will receive a Risk Management Level 2 Recognition Certificate. Course topics include the following:

  • Introduction to risk management and patient safety
  • Risk identification
  • Culture of safety
  • Risk evaluation and analysis
  • Developing and maintaining a patient safety program
  • Engaging staff in patient safety programs
  • Integrating safety into daily operations
  • Measuring and monitoring safety

For course access, fill out the registration form and someone from ECRI Institute will reply to your request within one business day with your username and instructions for setting your password. (Note that this is separate from your username for the Clinical Risk Management Website and e-Learn.) An unlimited number of individuals from your health center or free clinic can access these courses. Each person will need to register individually. Users can track and view only their own progress. If you have any questions about this program, please contact or (610) 825-6000, ext. 5200.

Making the Most of Your 990: A Red Flag Guide for Nonprofits

Many nonprofits mistakenly think that their Form 990 return is less important than the audit. The board may give it a cursory look before signing off on it, but few look carefully at areas that might be seen as red flags to the IRS—never mind reporters and donors. As the IRS lets you know, your 990 is your most public-facing document, the one on which many will judge your organization. What are the most common red flags for reporters and regulators? What can you do to clarify your finances to donors in the place where they’re most likely to access your information?

Watch here  »

Johns Hopkins School and Medicine and Normandale Community College are offering a FREE web-based continuing education program. There are 3 modules: Population Health, Healthcare Data Analytics and Value Based Care.   Note:  Providers can receive up to 58 CMEs for only $45 thanks to a federal grant (until 6/30/17).  The trainings are available to all volunteer or paid staff including non-clinicians.  See attached brochure.

AHRQ Offers New Training Modules to Improve Informed Consent
The Agency for Healthcare Research and Quality (AHRQ) has released two informed consent training modules, Making Informed Consent an Informed Choice (one for hospital executives and one for other healthcare professionals), that focus on improving the informed consent process. AHRQ has found that many patients do not understand the full scope of benefits, risks, or alternatives to treatment options even after signing consent forms. The training module for healthcare leaders offers guidance on policy development, organizational support, and establishing efficient workflows and resources. The training module for other healthcare professionals teaches 10 strategies for engaging patients and families, presenting choices, and using health literacy practices. While these materials are available for free from AHRQ, Joint Commission members can obtain continuing education credits through Joint Commission’s learning management system. In addition to the training modules, AHRQ provides an implementation guide for staff to take advantage of the modules and offers suggestions for how to adopt the recommended improvement strategies. The guide is based on the experiences of four hospitals that participated in a pilot test of the training modules, as well as other hospitals using quality improvement approaches.

Social Media Effectiveness for Public Engagement:
An Example of Small Nonprofits

Download this free guide to take advantage of the benefits of social media as a successful method of public engagement.   Get your free social media guide!