Performance Measures

As part of its mission to support and strengthen PA’s free and charitable clinics, FCAP convened a subcommittee of member clinics to develop a uniform set of performance measures which these clinics can use to adopt or expand quality improvement initiatives, strengthen a culture of quality improvement in their clinics, and report healthcare outcomes to their community, funders and policy makers in a consistent fashion statewide.

The initial set of performance measures were developed utilizing measures established by the National Committee on Quality Assurance (NCQA) in the Healthcare Effectiveness Data and Information Set (HEDIS) and Patient Centered Medical Home (PCMH) criteria or the Advisory Committee on Immunization Practices (ACIP), with minor altering to meet the unique issues faced by clinics operating under the free and charitable clinic models. After a year-long pilot process, the six clinical and one operational measures were finalized.

The purpose of these measures is for clinics to measure their own performance – looking year to year to see what their results were for their patient mix – as part of their quality improvement process. Participating clinics will be asked to report outcomes on a periodic basis to the FCAP, however all reports will remain confidential. FCAP will report only aggregate outcomes data from all reports received and will not identify any data from any clinic.

Peformance Measures

Reporting Form